Vincci Soho

Very nice. Easy going with beautiful rooms.

The front desk staff were highly knowledgable, professional, friendly and kind. This was important to me because I had just walked 800km on the Camino and was exhausted, the staff was super helpful. They booked me a taxi and then when I needed it to come an hour earlier they happily helped, w/o question. The food was very good both at the buffet breakfast and the in-room dinner I ordered. The location is amazing. My only sightseeing was that I wanted to spend time at El Prado and the hotel is a stone's throw away and 20 minutes to the airport in the morning without traffic of course. The shower was excellent both in the amount of water that flowed and in the temperature. A small thing but the pillows were good, they had a small one for sleeping unlike most of the hotels in Spain, and I stayed in 33 different hotels, that had only a HUGE foam pillow which is good for sitting up in bed but impossible to sleep with. Finally, the decor was charming.

The hotel is located in an ideal area, with easy access to major tourist sites, good dining, and some excellent little cafes. The service at the hotel exceeded my expectations. Special shout out goes to the long-haired dude at the bar at night - he is a legend!

I would rather tell you what didn't go well. Just to be sure, The staff was great, the location perfect, the facility after I moved my room was as expected.

The Vincci Soho was an extremely nice hotel, it was one of the nicest hotels we stayed at during our European summer vacation. They had a candy bowl at the front desk which was full of good candy, it was a minor detail but made our night since we arrived completely exhausted from a long travel day. The hotel also has a bar which provided us with drinks made to order and a mini bowl of trail mix that was delicious. The room itself was quite dark due to the dark furnishings and dark floors however we did have a small balcony that had we opened the curtains might have provided us with more light in our room. The darkness of the room was appreciated since we were exhausted and able to sleep in due to the darkness.